InstaVendor ("InstaVendor", "we", "us", or "our") operates the website https://instavendor.in/ (the "Platform").
This Privacy Policy explains how we collect, use, store, and disclose information when you access or use InstaVendor.
By using InstaVendor, you acknowledge that you have read and understood this Privacy Policy.
1. What is InstaVendor?
InstaVendor is a vendor discovery platform that helps users discover and compare photographers, makeup artists, event decorators, and other event-related vendors.
We bring together information such as Google ratings and reviews, Instagram portfolios, vendor details, and other publicly available or vendor-provided information to help users make more informed decisions.
InstaVendor is not a booking agency, event planner, payment intermediary, or representative of the vendors listed on the Platform.
2. Information We Collect
Depending on how you use the Platform, we may collect or process the following categories of information.
A. Account Information
If you create an account or otherwise provide information to us, we may collect:
- Name or display name
- Email address
- Authentication-related information
- Account preferences
- Favorites or shortlisted vendors
- Other information you voluntarily provide
B. Guest and Device Information
You may use certain features of InstaVendor without creating an account.
We may use identifiers associated with a guest session or device to provide features such as:
- Favorites
- Preferences
- Session continuity
- Security and abuse prevention
C. Usage and Analytics Information
We may automatically collect information about your interaction with the Platform, including:
- Pages and vendor profiles viewed
- Search queries and filters used
- Clicks and interactions
- Referring pages
- Approximate geographic information
- Browser and device information
- Operating system
- IP address and related technical information
- Date and time of access
- Error and diagnostic information
We may use analytics and advertising services, including Google Analytics and Google Ads, which may collect information through cookies or similar technologies.
D. Vendor and Business Information
For vendor profiles, InstaVendor may display or process information such as:
- Business or professional name
- Business category
- City and service area
- Ratings and review information
- Publicly available business information
- Instagram profile information and portfolio content
- Instagram follower counts or other publicly available statistics
- Google Business Profile information
- Business website
- Public contact information
- Information voluntarily provided by the vendor
Some vendor information may be obtained from publicly available sources or third-party services rather than directly from the vendor.
3. How We Use Information
We may use information for purposes including:
- Providing and operating InstaVendor
- Displaying vendor profiles
- Personalizing user preferences
- Saving favorites and shortlists
- Improving search and vendor discovery
- Improving the Platform and user experience
- Maintaining security and preventing fraud, abuse, or misuse
- Measuring website traffic and advertising performance
- Troubleshooting technical problems
- Responding to questions, feedback, and support requests
- Communicating with users when necessary
- Complying with applicable law and legal obligations
We do not use personal information for purposes unrelated to the operation, security, improvement, or legitimate functioning of the Platform unless permitted or required by applicable law or with appropriate consent where required.
4. Cookies and Similar Technologies
InstaVendor and third-party service providers may use cookies, local storage, pixels, tags, and similar technologies.
These technologies may be used for:
- Authentication
- Session management
- Favorites and preferences
- Analytics
- Security
- Advertising and attribution
- Performance monitoring
You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect some Platform functionality.
5. Google Analytics and Advertising
We may use services such as Google Analytics and Google Ads to understand website usage, measure advertising performance, and improve our marketing.
These services may collect information about your interactions with our website through cookies or similar technologies.
Third-party services may process information according to their own privacy policies and terms.
6. Third-Party Services and External Links
InstaVendor may use third-party services and APIs to provide functionality, including analytics, advertising, hosting, databases, maps, business information, social media information, and media retrieval.
The Platform may also contain links to external websites and services such as Instagram, Google, Google Maps, WhatsApp, and vendor websites.
Once you leave InstaVendor and visit a third-party service, that service's privacy policy and terms will apply.
We are not responsible for the privacy practices, security, availability, or content of third-party services.
7. Vendor Information and Third-Party Content
Some vendor information displayed on InstaVendor may originate from public sources or third-party platforms.
This may include Google ratings and reviews, Instagram profile information, images, portfolio posts, business information, and other publicly available information.
Such information may change, become unavailable, or be removed by the third-party platform.
InstaVendor does not guarantee that third-party information will always be complete, accurate, current, or available.
8. Sharing of Information
We may share information with:
- Service providers that help us operate the Platform
- Analytics and advertising providers
- Hosting, database, infrastructure, and security providers
- Third-party APIs necessary to provide Platform functionality
- Professional advisers where reasonably necessary
- Government authorities or law-enforcement agencies where required by law
- Other parties where reasonably necessary to protect the rights, safety, security, or property of InstaVendor, users, vendors, or others
We do not sell users' personal information as a standalone product.
9. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining security, meeting legal obligations, resolving disputes, enforcing agreements, and maintaining appropriate business records.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
10. Data Security
We take reasonable technical and organizational measures designed to protect information from unauthorized access, alteration, disclosure, misuse, or destruction.
However, no internet transmission, online service, or storage system can be guaranteed to be completely secure.
You should also take reasonable precautions to protect your own account credentials and devices.
11. Your Rights
Depending on applicable law and the circumstances of the processing, you may have rights relating to your personal data, including rights to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Raise questions or complaints regarding our processing of personal information
Requests may be sent to:
instavendor.helpdesk@gmail.com
We may need to verify your identity before processing certain requests.
Your legal rights may vary depending on applicable law and the nature of the request.
12. Children's Privacy
InstaVendor is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us in violation of applicable requirements, please contact us at:
instavendor.helpdesk@gmail.com
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the Platform, our practices, technology, or applicable laws.
When we make material changes, we may update the effective date and provide additional notice where appropriate.
You should review this page periodically for the latest version.
14. Contact Us
For privacy-related questions, requests, or concerns, contact:
Email: instavendor.helpdesk@gmail.com
Website: https://instavendor.in/